Overflow graphic design support for busy agencies and in-house creative teams

When deadlines stack up and your team needs extra hands, Phoenix Design steps in as a seamless extension of your creative team, providing senior-level design support that keeps projects on track, all without disrupting your workflow or client relationships.

Who This Service Is For

Design & Creative Agencies

Agencies managing peak workloads, campaign rollouts, or production-heavy projects who need senior-level support without increasing permanent headcount.

Internal teams covering leave, managing tight deadlines, or handling high-volume projects that require experienced overflow capacity.

In-House Marketing Teams

Point-of-sale, display, signage, and print production companies who need design support to deliver accurate, production-ready artwork.

Print & Production Partners

Consultants & Contractors preparing client-facing proposals, tenders or high-value presentations who require designs delivered discreetly and on time.

Third-party Contractors

How does Overflow Design Support work?

  • We start with a quick chat or brief review to understand your project goals, deadlines, and style requirements, no lengthy onboarding needed, you are already busy enough!

  • I can slot seamlessly into your existing workflow, using your templates, and approval formats, no sign of my branding on any design visuals.

  • Work is completed on time and ready for client or internal use, meeting the same quality standards as your in-house team. I will be transparent around workflow availability and where your project can fit.

  • I incorporate your feedback efficiently, double checking anything that is unclear, keeping revisions minimal and ensuring the final output meets the brief.

  • Overflow support can be short-term, project-based, or ongoing depending on your needs. Whether you require a few focused hours to clear a bottleneck or consistent weekly support during peak periods, engagement is structured to fit around your workload.

  • Once your project or peak workload is complete, I step back leaving your team fully in control. I’m not going to chase you for work, I’m just here if you need me.

What deliverables can Phoenix Design can handle?

  • Silent design support for POS display companies working with major FMCG brands. This includes adapting campaign artwork to display formats, preparing print-ready files, liaising with supplied specifications, and ensuring production accuracy across multi-site rollouts, delivered under tight commercial timelines.

  • If a project needs to be picked up midway, I can step in and complete remaining deliverables while maintaining consistency in tone, layout, and file structure, ensuring no visible shift in creative direction.

  • Design support for competitive tenders where presentation quality directly impacts outcomes. I assist bid writers by structuring layouts, refining visual hierarchy, and producing polished, on-brand submissions that boost the credibility of the proposal.

  • Execution support across full campaign rollouts, from digital ads and social media images to printed collateral and large-format graphics. Assets are delivered aligned with existing brand and production requirements.

  • Banners, landing page graphics, email visuals, digital ads, and supporting campaign assets, designed to integrate with existing branding on websites and marketing platforms.

  • Design support for consultants, marketers preparing client-facing documentation. From professionally structured PowerPoint, proposal, and document design to stakeholder reports, client on-boarding and capability statements, I help finesse the visual quality of important documents, often working as a silent third-party partner

  • "Phoenix Design has provided consistent overflow support to our design and pre-press team across a range of complex retail display and packaging projects. Elizabeth understands production requirements, and delivers files that are accurate, press-ready, and on schedule. We trust her to step in when capacity is tight and maintain the high standards our clients expect."

    Senior Production Manager, National Packaging & Display Manufacturer

  • "I've had the pleasure of working with Liz for many years now. She is proactive, a great communicator and a creative who knows how to take a brief and give her input to make something really unique. Couldn't recommend her enough :)."

    Natasha Bidesi, Director at Sugarcube

Why Teams Choose Phoenix Design

  • With over 20 years of experience, I require minimal direction and can operate confidently within established brand systems, without any hand holding.

  • I understand the pressure of retail production timelines, competitive tenders, and campaign launch schedules. Deliverables are completed accurately, on time, and ready for production or submission.

  • I adapt quickly to your tools, templates, and internal workflows. Whether stepping into an agency environment or supporting a third-party consultant, my work aligns with your standards from day one.

  • From FMCG retail displays to high-stakes bid documents, I operate with discretion and professionalism, supporting commercially significant work behind the scenes.

  • If picking up a project mid-stream, I maintain creative consistency and file integrity so there is no visible shift in designer or direction

Confidential
& Discreet

  • I work behind the scenes, producing work that looks like it came from your in-house team.

  • All projects can be handled under strict confidentiality agreements if required, ensuring sensitive information and high-stakes materials are fully protected.

  • All projects are handled with care and confidentiality, whether it’s FMCG retail campaigns, high-stakes tenders, or internal strategy documents.

  • Project files, source documents, and deliverables are stored in designated cloud folders (e.g., Dropbox) with access restricted only to those directly involved. This ensures sensitive material is kept secure, versioned, and never lost or shared inappropriately.

  • Your work remains private unless you approve its inclusion in my portfolio, giving you full control over visibility and client confidentiality.

The Process

Initial Brief & Scope

We start with a quick consultation to understand your project, deadlines, and style requirements. Whether it’s a high-stakes tender, retail campaign, or ongoing design support, we define the scope clearly so expectations are aligned from the outset.

Seamless Integration

I slot into your existing workflow and brand systems, no disruption to your team or processes. I can pick up projects mid-way, finish partially completed work, or follow an established creative direction without visible change.

Design & Delivery

Work is executed to your specifications, with attention to detail, brand consistency, and production readiness. All deliverables are carefully managed, versioned, and prepared for immediate use in campaigns, client proposals, or print production.

Review & Handover

Feedback is incorporated efficiently, make final refinements, and deliver polished assets ready for implementation. When the project concludes, handover is seamless, files are secure, and your team is fully equipped to continue.

Let’s Work Together

If you're interested in working with Phoenix Design, complete the form with a few details about your project.